How do I get a job in the IT industry | Complete Guide
Starting a career in IT can be challenging without the right guidance and approach. Having a process and goal in place is crucial to be successful. Firstly, you’ll need the…
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What Is 1st and 2nd line Support | Everything you need to know
Working in technology consists of specific roles and structure. Sometimes this gets a bit confusing from the outset but is very simple and straightforward when you work for an organisation.…
How do I move out of the Help Desk: 5 Tips To Succeed
Working at the helpdesk or IT support technician can be a very rewarding career and often be one of the best jobs you can have in technology. I was thinking…
What Is The Easiest IT Field To Get Into And How To Get There
Before even considering a career in IT, I just knew coding was not for me and I had no desire in learning this skill in my spare time. I was…
What Is An End User Support Technician: Important Must-Know Facts
Working as an End User Support technician can be very rewarding because of learning new technologies and support users with technical issues. An End-user Support Technician is responsible for responding…
What Does An IT Support Technician Do (Detailed Answer)
When I was becoming an IT technician I was very curious about what they were actually doing on a daily basis. Even though I was studying and had multiple labs…
Can you work from home as an IT technician? (MUST KNOW)
Before I got started in IT and technology generally, I always thought to myself how flexible is it actually working from home when you’re working in tech. Depending on the…
Is Help Desk A Good Job: A Real-Life Insight
I have been working as a helpdesk / IT Support engineer for a year or so before I moved up to a System Administrator role and thought why don’t I…
We are Deetrain, we help YOU master everything related to technology. We regularly post on all types of technology but mainly focus on the following technologies: Microsoft 365 apps and services as well as Windows, Android, Mac, IPhone + IPads and much more.